First and foremost, we're a human-led partner.
If you have what we like to call a pocket-sized project, we'll build a customized plan around the support you need. From strategic brainstorming and process mapping to client onboarding, operational development, and project execution, we become an extension of your team without the overhead of hiring internally.
Our Approach
We don't simply complete tasks we're assigned. As leaders in our respective fields, we bring our own expertise to the table by identifying opportunities for improvement, strengthening workflows, uncovering operational gaps, and offering solutions that help your business run more effectively.
Whether you're launching something new or you're an established company that needs additional support on a specific initiative, we're ready to step in where we're needed most.
The Human Element
We believe AI is an incredible tool, and we use it ourselves to enhance our work where appropriate. But we also know that some of the most valuable parts of building a business still require human insight, collaboration, creativity, and thoughtful decision-making. That's where we come in.
We're a pocket-sized team with extensive experience in client management, operational strategy, and building scalable systems. Our size allows us to provide personalized, one-on-one support while delivering the strategic thinking and execution needed to help your business grow.
The Partners
Inny Taylor
Co-Founder
Specializes in designing and optimizing the full customer lifecycle through high-touch, white-glove Customer Success strategies.
- ✔ Onboarding, QBR, & Product Launch Frameworks
- ✔ High-Touch Strategic Playbooks & Client Decks
- ✔ CRM Workspace Architecture & Pipeline Tracking
Nicholas Fasulo
Co-Founder
Engineers fast, interactive UI using modern frameworks, backed by stable browser automation frameworks, integrated CI/CD staging pipelines, and structured tracking workflows.
- ✔ React, Next.js, Vite & Design Systems (Tailwind)
- ✔ Playwright Browser Automation & E2E Testing
- ✔ Technical Operations (Git, CI/CD, Jira, Zendesk)
Why PocketSized?
We combine strategic client experience with technical QA engineering, resolving product issues completely before your clients ever run into them.